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Last Updated: July 15, 2021
In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Video Commerce Group Ltd. and its subsidiaries and affiliates (together, “OOOOO” “we”, “our” or “us”) use, collect and store personal data we collect or receive from or about you (“you”) such as in the following use cases:
(i) When you browse or visit our website, www.ooooo.com (“Website”)
(ii) When you make use of, or interact with, our Website
a. When you apply to be a Creator on OOOOO
b. When you ask to be updated
c. When you contact us
d. When we process your job application
(iii) When you make use of, or interact with, our App mobile software application, and any other mobile software application, that we license (each individually, and collectively, the “App”)
a. When you create an account, log in and use our App as a User
b. When you create an account, log in and use our App as a Creator
(iv) When you make use of, or interact with, our mobile web pages (“Mobile Web Pages”) for example, when you click through to purchase a product from social media channels or when you click through to the mobile web pages provided by a creator
a. When you create an account, log in and use our mobile web pages as a consumer
(v) When you provide us with your personal data for marketing reasons (e.g. when you attend a marketing event)
(vi) When we use the personal data of our Merchants
(vii) When we use the personal data of our service providers
(viii) When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being.
Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.
Table of contents:
OOOOO makes available to you services and products provided by third parties brands (the “Merchant(s)”). For example, you can order products from third parties through OOOOO App and/or Mobile Web Pages. Also, we provide a platform (“Merchant Center Platform”) for the Merchants to manage fulfilment of User orders.
If you are an individual using OOOOO’s services (“User(s)”), please note that OOOOO is a data controller of the Personal Data detailed in this Privacy Policy. However, we are not responsible for the privacy practices or the content of the Merchants. Accordingly, we encourage you to read the terms and conditions and privacy policies of the Merchants.
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your personal data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
When you browse or visit our Website, App, or Mobile Web Pages
Specific personal data we collect
Cookies, analytic tools and log files
IP, browser, device model.
For more information, please read our cookies policy available at: ooooo.com/cookies.
Why is the personal data collected and for what purposes?
We collect this information to recommend content and products for you more accurately.
We collect this information to optimize the presentation of the platform based on your hardware and software systems, making it more convenient for you to use our services.
We collect this information to provide a data base for us to pay commissions to creators.
Legal basis (GDPR only, if applicable)
Consent (non essential cookies)
Legitimate interest (essential cookies)
Third parties with whom we share your personal data
Retention period
For more information, please read our cookies policy available at: ooooo.com/cookies.
Consequences of not providing the personal data
Certain Website features may not be available
Read more about the purposes of each cookie here ooooo.com/cookies.
When you make use of, or interact with, our Website
When you apply to be a Creator on OOOOO
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. influencer agreement)
Legitimate interest (e.g., to communicate with you and process your application)
Consent (marketing)
Third parties with whom we share your personal data
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you ask to be updated
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Legitimate interest (e.g., to communicate with you about our launch)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. Terms of Use, Brand Agreement)
Consent (marketing)
Third parties with whom we share your personal data
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you contact us (e.g. customer support, need help, submit a request)
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g. to respond to your request)
Third parties with whom we share your personal data
the Merchant (seller/logistic carrier, order fulfilment)
Stripe (Payment provider)
Trackingmore (shipping information tracking)
Ebanx (Brazil local Payment provider)
Google pay/Apple pay (payment provider)
Payoneer (settlement)
Aliyun cloud (Data storage)
Tencent cloud (content storage)
JD Sports Fashion plc
Boohoo Group plc
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When we process your job application
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g. to assess you as a candidate)
Third parties with whom we share your personal data
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you download the App, create an account, log in and use our App as a consumer
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g. to provide you with access to and use of the App)
Third parties with whom we share your personal data
the Merchant (seller/logistic carrier, order fulfilment)
Stripe (Payment provider)
Trackingmore (shipping information tracking)
Ebanx (Brazil local Payment provider)
Avalara (tax solution)
Google pay/Apple pay (payment provider)
Appsfly (users data analysis)
Google map api (address analysis)
Firebase (log collect)
Snapchat share SDK (sharing to snapchat)
Tiktok share SDK (sharing to Tiktok)
Facebook share SDK (sharing to Facebook)
Agora (videos/ live stream)
Aliyun cloud (Data storage)
Tencent cloud (content storage)
Missguided (UK logistic carrier)
JD Sports Fashion plc
Boohoo Group plc
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you create an account, log in and use our App as a Creator
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g. to provide you with access to and use of the App)
Third parties with whom we share your personal data
the Merchant (seller/logistic carrier, order fulfilment)
Stripe (Payment provider)
Trackingmore (shipping information tracking)
Ebanx (Brazil local Payment provider)
Avalara (tax solution)
Google pay/Apple pay (payment provider)
Payoneer (settlement)
Appsfly (users data analysis)
Google map api (address analysis)
Firebase (log collect)
Snapchat share SDK (sharing to snapchat)
Tiktok share SDK (sharing to Tiktok)
Facebook share SDK (sharing to Facebook)
Agora (videos/ live stream)
Aliyun cloud (Data storage)
Tencent cloud (content storage)
JD Sports Fashion plc
Boohoo Group plc
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you make use of, or interact with, our Mobile Web Pages for example, when you click through to purchase a product from social media channels or when you click through to the mobile web pages provided by a creator
When you create an account, log in and use our mobile web pages as a consumer
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g. to provide you with access to and use of the Mobile Web Pages)
Third parties with whom we share your personal data
the Merchant (seller/logistic carrier, order fulfilment)
Stripe (Payment provider)
Ebanx (Brazil local Payment provider)
Avalara (tax solution)
Google pay/Apple pay (payment provider)
Google map api (address analysis)
Agora (videos/ live stream)
Aliyun cloud (Data storage)
Tencent cloud (content storage)
Missguided (UK logistic carrier)
JD Sports Fashion plc
Boohoo Group plc
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you provide us with your personal data for marketing reasons (e.g. when you attend a marketing event)
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Consent
Legitimate interest (e.g., to establish a business connection)
Third parties with whom we share your personal data
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When we use the personal data of our merchants / brands
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. Merchant Agreement)
Legitimate interest (e.g. perform the contract, send contract-related communications, to send you marketing communications)
Third parties with whom we share your personal data
The Hut Group
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When we use the personal data of our service providers
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. services agreement)
Legitimate interest (e.g. perform the contract, send contract-related communications)
Third parties with whom we share your personal data
The Hut Group
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Legitimate interest (e.g. respond to your requests in our social media channels)
Consent (marketing)
Third parties with whom we share your personal data
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
When you make use of, or interact with, our Mobile Web Pages
When you get to our mobile web pages, create an account, log in and use our mobile web pages as a consumer
Specific personal data we collect
Why is the personal data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g. to provide you with access to and use of the Mobile Web Pages)
Third parties with whom we share your personal data
the Merchant (seller/logistic carrier, order fulfilment)
Stripe (Payment provider)
Ebanx (Brazil local Payment provider)
Avalara (tax solution)
Google pay/Apple pay (payment provider)
Google map api (address analysis)
Agora (videos/ live stream)
Aliyun cloud (Data storage)
Tencent cloud (content storage)
Missguided (UK logistic carrier)
JD Sports Fashion plc
Boohoo Group plc
Retention period
Until we no longer need the Information and proactively delete it or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws.
Consequences of not providing the personal data
Finally, please note that some of the abovementioned personal data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your personal data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
2. HOW WE PROTECT AND RETAIN YOUR INFORMATION
3. HOW WE SHARE YOUR PERSONAL DATA
In addition to the recipients described above, we may share your personal data as follows:
4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA
5. YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT
You have a right to access personal data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
You have the right to request that we rectify any personal data we hold that is inaccurate or misleading;
You have the right to request the erasure/deletion of your personal data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise or defense of legal claims;
You have the right to object, to or to request restriction, of the processing;
You have the right to data portability. This means that you may have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
You have the right to object to profiling;
You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
You also have a right to request certain details of the basis on which your personal data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.
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6. USE BY CHILDREN
We do not offer our products or services for use by children and, therefore, we do not knowingly collect personal data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any personal data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at help@ooooo.creativecookie.co.uk.
7. INTERACTION WITH THIRD PARTY PRODUCTS
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
8. LOG FILES
We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
9. ANALYTIC TOOLS
10. CONTACT US
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@ooooo.creativecookie.co.uk.
Data controller: Video Commerce Group Ltd.